Sound familiar?
- Refrigerator is warm or cooling unevenly
- Freezer is not keeping items frozen
- Heavy frost or ice buildup
- Water collecting under or inside the appliance
- Unusual sounds or frequent cycling
What the diagnostic visit looks at
Cooling problems can come from several systems. The diagnostic visit focuses on the reported symptoms, temperature behavior, airflow, door seals and relevant components. The findings guide a repair estimate; a symptom alone does not identify the failed part.
Before you contact us
Tell us whether the issue affects the refrigerator, freezer or both, and when it started. Include the model number if you can read it safely. Mention any display codes or recent changes in sound.