Sound familiar?
- Water remains in the drum after a cycle
- Clothes are unusually wet after spinning
- Washer does not start or complete a cycle
- Leaks around the washing machine
- Excessive vibration or unfamiliar noises
What the diagnostic visit looks at
The visit starts with how the washer behaves during filling, washing, draining and spinning. Depending on the symptoms, diagnosis may include the drainage path, door or lid locking system, controls and drive components.
Before you contact us
Note the cycle that fails, any error code and whether the machine stops with water inside. Have the brand and model available if possible, and keep the area around the appliance accessible.